Privacy Policy

1. Data Controller Information

• Business Name: Erin Jo Spence, hereinafter referred to as “the Company.”

• Trade Name: In the Loop.

• Registered Address: Montgat, Barcelona, Spain, 08390.

• Tax ID: X6817905-S.

• Phone: (+34) 659 88 45 04.

• Email: erin@intheloopconsulting.com

1.1. Applicable Legislation

Our Privacy Policy has been drafted in accordance with the EU General Data Protection Regulation (GDPR) 2016/679 of the European Parliament and of the Council of 27 April 2016, regarding the protection of natural persons with respect to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC, as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.

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By providing us with your data, you declare that you have read and understood this Privacy Policy and give your clear and explicit consent to the processing of your personal data for the purposes and under the terms outlined herein.

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The Company may modify this Privacy Policy to adapt it to changes in legislation, case law, or interpretations by the Spanish Data Protection Agency.

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This Privacy Policy may be supplemented by the Legal Notice, Cookie Policy, and General Terms and Conditions where applicable, especially for certain products or services involving specific considerations around the processing of personal data.

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2. Purpose of Data Processing

We process your personal data for the following purposes:

• To respond to your inquiries or communicate with you
  We may process your personal data to respond to your inquiries and address your requests when you contact us via one of our online forms or other means (e.g. sending us questions, suggestions, compliments, complaints, or requesting additional information about our services). We may process your name, job title, contact details (professional or personal, such as email address, phone number, and company name), and any other information you include in the form’s free-text field.

We process this information with your consent, which you may withdraw at any time.

• To conduct surveys or other marketing campaigns
  With your consent, we may process your personal data to send you surveys about our products or services, or marketing communications to keep you informed about events, special offers, or services that may be of interest to you.                                   We may create profiles and analyze your interactions with our services to better understand your interests and tailor our communications accordingly.                       We process your name, email address, and any other (personal) data you may have shared with us.                                                                                                             We conduct this activity with your consent, which you may withdraw at any time.

• To develop and improve products and services
  We process fully anonymized personal data for various internal purposes, such as developing new products and services, improving or modifying our websites, applications, or other digital channels, identifying usage trends, evaluating the effectiveness of promotional campaigns, and expanding our business activities.       We conduct this processing based on our legitimate interest in improving our products and services.

2.1. Data Retention Period

We will retain your personal data from the moment you give your consent until you revoke it or request a restriction of processing. In such cases, your data will be kept blocked for the legally required period.

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3. Legal Basis and Data Collected

The legal basis for processing your data is the explicit consent you give by taking a clear, affirmative action (filling out the relevant form and ticking the box to accept this policy) when you provide us with your personal data.

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3.1. Consent to Process Your Data

By filling out the forms, ticking the “I accept the Privacy Policy” box, and clicking submit, or by emailing the Company using the contact addresses provided, you confirm that you have read and explicitly accept this Privacy Policy and grant clear and express consent for the processing of your personal data for the stated purposes.

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3.2. Categories of Data

We collect personal information from users to improve their experience and enhance our services. This may include contact information such as names, email addresses, and phone numbers.

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This data is collected through our web forms, cookies, and mobile applications. We use it to:

• Create and manage user accounts

• Send emails and newsletters (if subscribed)

• Personalize the user experience

• Analyze data to improve our services

4. Security Measures

In line with our commitment to ensuring the security and confidentiality of your personal data, we have implemented the necessary technical and organizational measures to prevent the alteration, loss, unauthorized processing, or access of your data, considering the current state of technology, the nature of the data stored, and the risks to which it may be exposed, in accordance with Article 32 of the EU GDPR 679/2016.

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5. Data Sharing

We do not anticipate transferring or disclosing your data to third parties, except where required by tax, commercial, or telecommunications legislation, or in cases where disclosure is mandated by a judicial authority.

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6. User Rights

You have the right to know whether we are processing personal data about you. You also have the right to access your personal data, request correction of any inaccurate data, or request deletion when the data is no longer necessary for the purposes for which it was collected.

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In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain it for the exercise or defense of legal claims. For reasons related to your personal situation, you may object to the processing of your data. In such cases, the Company will stop processing your data unless there are compelling legitimate grounds or legal claims to defend.

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According to applicable legislation, you have the following rights:

• Right to access your personal data

• Right to request rectification or deletion

• Right to request restriction of processing

• Right to object to processing

• Right to data portability

• Right to withdraw your consent at any time

You also have the right to file a complaint with the Spanish Data Protection Agency.

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6.1. How to Exercise Your Rights

To exercise your rights, please contact the data controller to request the relevant form for your chosen right. You may also contact the appropriate supervisory authority for additional information about your rights.

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Contact details for exercising your rights:

Phone: (+34) 659 88 45 04
Email: hello@intheloopconsulting.com

Please include a copy of a valid ID to verify your identity.

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7. Consent to Receive Electronic Communications

In accordance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, by completing the data collection form and ticking the corresponding box “I have read and accept the Privacy Policy and the sending of emails,” you grant explicit consent for the Company to send you information via email or other electronic means.

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8. Legal Action, Applicable Law, and Jurisdiction

In the Loop reserves the right to pursue any civil or criminal action it deems necessary in the event of improper use of the Website and its Contents, or for a breach of these Terms and Conditions.

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The relationship between the User and In the Loop shall be governed by the current laws in force in Spain. Any dispute regarding the interpretation or application of these Terms shall be submitted to the ordinary courts, with both parties agreeing to the jurisdiction of the relevant courts as determined by law.